Account and Data Deletion
Last Updated: October 17, 2026
App: MinteCalc (iOS and Android)
Developer: 3MD FAMILY (PTY) LTD (Registration Number 2024/568768/07), 8 Scholtz Street, Musina, Limpopo, 0900, South Africa
Contact: support@mintecalc.com
You do not need an account to use MinteCalc, and we do not operate servers that hold your content. The only account-like record is the sign-in reference created when you sign in with Google for Google Drive Sync (the App calls it your “MinteCalc account”). This page explains how to delete the data connected to the App, whether or not you ever signed in, and what may remain afterward. In the App, Settings → About & Privacy → Account Deletion opens this page.
Quick Answer
- Never signed in with Google? Your content is stored on your device, and may also be in backup files you exported and in your device’s iCloud or Android backup. Uninstall the App (or clear its storage on Android) to remove it from your device, delete any exported backup files yourself, and manage your device backup in your device settings (Step 2). If you bought Pro, you can also ask us to delete your purchase record (Step 3).
- Used Google Drive Sync? In the App, open Settings → Backup & Restore and, under Manage, tap “Delete Data & Sign Out.” If you are signed out and no longer have Pro, first tap “Used Drive backup before? Sign in to delete your data” in the Google Drive section (Step 1). This deletes your cloud backup and your sign-in reference, and signs you out. It works whether or not you still have Pro. It does not delete your purchase record or any emails you sent us. To delete those too, email us (Step 3). Then uninstall the App if you also want to remove the data on your device.
- No longer have the App? Email us (Step 3) with your Google account email and, if you bought Pro, your order number, and we will delete your sign-in reference and purchase record for you. You can remove your Google Drive backup yourself (Step 4).
What Data Exists, and Where
| Data |
Where it is stored |
How to delete it |
| Calculations, notes, and settings |
On your device |
Uninstall the App, or clear its storage (Step 2) |
| Google Drive backup (optional, Pro) |
A hidden folder in your own Google Drive |
“Delete Data & Sign Out” (Step 1), or from Google Drive yourself (Step 4) |
| Sign-in reference (“MinteCalc account” in the App): email, name, profile photo URL, and user ID (optional) |
Google Firebase Authentication |
“Delete Data & Sign Out” (Step 1), or email us (Step 3). We also delete it if it has not been used to sign in for 2 years, in a review we carry out at least once a year |
| Purchase record: random app user ID and app store receipt |
RevenueCat |
Email us with your order number (Step 3) |
| Payment and subscription history |
Apple or Google |
Controlled by Apple or Google |
| Emails you sent us |
Our support mailbox |
Ask us in your deletion email (Step 3) |
| Backup files you exported yourself |
Wherever you saved them |
Delete them from that location |
Step 1: Delete Your Cloud Backup and Sign-In Reference (in the App)
- Open MinteCalc.
- Go to Settings → Backup & Restore.
- If you are signed out, sign in with the Google account you used for backup. With Pro, tap “Sign in with Google” in the Google Drive section. Without Pro, tap “Used Drive backup before? Sign in to delete your data” under “Unlock with Pro.”
- Under Manage at the bottom of the screen, tap “Delete Data & Sign Out.”
- In the “Delete Account & Storage?” message, tap “Delete & Sign Out.”
This permanently:
- deletes your MinteCalc backup files from your Google Drive;
- deletes your sign-in reference from Google Firebase Authentication; and
- signs you out of Google in the App and turns off automatic backup.
You need an internet connection for this step. If Google asks you to choose your account again, do so to confirm. Step 1 works whether or not you have Pro. If the App says “Backup deleted and signed out, but the account couldn’t be removed,” sign in and try again, or email us (Step 3) and we will remove it for you.
Only want to sign out? Tap “Sign Out” under Manage instead. It signs you out of Google in the App and turns off automatic backup, but keeps your backup and sign-in reference. This works with or without Pro.
This step does not delete your purchase record held by RevenueCat or any emails you sent us. To delete those too, email us (Step 3). It also does not remove the App’s permission to your Google account. To remove that too, see Step 4.
Step 2: Delete the Data on Your Device
“Delete Data & Sign Out” does not remove your calculations, notes, and settings stored on your device. To remove them:
- Android: go to Settings → Apps → MinteCalc → Storage, then tap “Clear storage” (keeps the App installed), or uninstall the App.
- iPhone and iPad: go to Settings → General → iPhone Storage (on iPad, iPad Storage) → MinteCalc, then tap “Delete App.” (“Offload App” keeps your data.)
Menu names may vary slightly by device and system version. If your device’s own backup (iCloud or Android backup) includes MinteCalc, you can manage that backup in your device settings.
On iPhone and iPad, sign-in data kept in your device’s secure storage can stay on the device after you delete the App. If you signed in for Google Drive Sync, use “Delete Data & Sign Out” (Step 1), or at least “Sign Out,” before you delete the App.
Step 3: Ask Us to Delete Your Data by Email
If you cannot use the App, or want us to handle deletion for you, email:
- To: support@mintecalc.com
- Subject: MinteCalc data deletion request
- Include:
- the Google account email you used to sign in, if any;
- if you bought Pro, the order number from your Apple or Google receipt email or purchase history (on Apple receipts, use the “Order ID,” not the “Document No.”; Google Play order numbers start with GPA); and
- whether you also want your past emails to us deleted.
Your purchase record uses a random ID rather than your name or email, so we need the order number to find it.
Within 30 days of your request, we will delete your sign-in reference, your purchase record held by RevenueCat (if we can find it from the details you send), and, if you ask, your past emails to us. We will then confirm by reply, and tell you if we could not find your purchase record. We keep a record of the request itself, to show that we handled it. Because your cloud backup is in your own Google Drive, we cannot reach it without your sign-in. To remove it yourself, see Step 4.
Deleting your data does not cancel a subscription or remove your Pro purchase. Purchases are linked to your Apple or Google account, and you can bring Pro back at any time with “Restore Purchases.” To stop a subscription, cancel it in your app store’s subscription settings.
Step 4: Delete Your Backup or Remove MinteCalc’s Access in Your Google Account (optional)
To delete any remaining backup without the App:
- Open Google Drive settings on a computer.
- Select Manage apps and find MinteCalc.
- Select Options → Delete hidden app data.
To revoke the App’s permission to your Google account:
- Visit myaccount.google.com/permissions.
- Select MinteCalc.
- Remove its access. Depending on your account’s layout, Google calls this “Remove access” or “Delete all connections you have with MinteCalc.”
Data That May Remain After Deletion
- Crash and analytics data already collected by Firebase is kept for up to 90 days (crash reports) or up to 14 months (detailed analytics event data), and is then deleted (see Section 8 of our Privacy Policy). It is not linked to your email address or name.
- Advertising data collected by Google AdMob in the free version is kept by Google under its own retention rules. On Android, you can reset or delete your advertising ID in your device settings. On iPhone, you can stop the App from tracking you under Settings → Privacy & Security → Tracking.
- App identifiers: the Firebase installation ID and notification token for your copy of the App. The notification token is kept until you uninstall the App or Firebase expires it after a long period without use. Firebase keeps its copy of the installation ID until we ask Firebase to delete it (see Section 8 of our Privacy Policy).
- Purchase records held by Apple or Google follow their own retention rules, and we cannot delete them.
- Records we must keep: tax and accounting records for up to 7 years, as South African law requires, and a record of your deletion request for 3 years, to show that we handled it.
Questions
Email support@mintecalc.com. We respond to all deletion requests within 30 days.